Booking Conditions
The acceptance of all reservations are subject to these booking conditions which form a contractual relationship between sonata travels India Pvt. Ltd. and its clients. It is important that clients understand these booking conditions before making a booking.

Reservations & payments
To make a booking sonata travels India Pvt. Ltd. requires names in full (as per passports) of all passengers, and a pre-departure contact phone number and a non-refundable deposit of 25% of the tour cost per person is due to sonata travels India Pvt. Ltd. within 15 days. The balance is due 60 days prior to departure. Failure to pay by the due date may result in cancellation of the booking. For bookings made within 60 days of departure, payment in full is due immediately upon confirmation.

Travel Insurance
We strongly recommend that a comprehensive travel insurance policy be purchased at the time of booking your tour.

Prices
All prices are in united states dollars and euros and great Britain pond based on tariffs and current exchange rates. Whilst considerable care has been taken in pricing the travel arrangements, circumstances may change to necessitate changes in itineraries and cost. Any increase must be borne by the client, notwithstanding that deposit or full monies may have already been paid.

Reservations and payment
Reservations for the accommodation has to be made on the basis of single, double/twin and triple (double plus single mattress) occupancy. The reservation request sent to us in written or sent by mail along with the payment which is mentioned below.

Booking made 91 days or more prior to arrival

Total invoice subject to more than us$1000
50 % of the total invoice at the time of booking
Balance payment 61 days prior to arrival
Total invoice subject to less than us$ 1000 but more than us$ 600
75% payment at eh time of making reservations.
Balance payment 60 days prior to arrival
Total invoice subject to less than $600
100% payment at the time of booking

Booking made 90 days or less prior to arrival
100% payment at the time of booking

To make your payments for accommodation and tours, choose one of the convenient options:

Online credit cards payment through our website.
Bank draft, kindly ensures the same is made out in the name of 'sonata travels India Pvt. Ltd. and marked 'account payee' only. Bank transfer, kindly makes it directly to our account no. 522 - 0570726 - 9, standard chartered bank, Naranin Manzil, 23, Barakhamba road, New Delhi - 110001, India. (Swift code - scblinbbdel).

In case of final payment is not made when due dates, sonata travels India Pvt. Ltd., reserves the right to treat the reservation as canceled.

Cancellations
Cancellations must be notified in writing on the name of sonata travels India Pvt. Ltd. And the same has to be mailed cancellation fees are applied to the following timetable: cancellation made prior to 91 days or more 10% of the money deposited as advance or us$ 100 p. P whichever is higher.

61 - 90 days: 25% of the total invoice
31 - 60 days: 50% of the total invoice

07 - 30 days: 75% of the total invoice
01 - 06 days: full retention and will be treated as no show client.

In certain cases the cancellation policy (including conditions applicable on the advance deposit made/required for holding the reservation) may differ & would be applicable as per the cancellation policy of that hotel / service provider. This will be charged over & in addition to the cancellation policy.

Refund
No refund will be made for any unused services or other arrangements due to any changes in schedule made by passenger while traveling. However, in certain cases, the refund will be considered as per the policy of the carrier/ hotel/ tour company / or other suppliers used for providing services. Refund request must be made within 2 weeks of the completion of the trip. Due to bad weather or any other reason beyond the control of the tour operator if any additional services are needed by the client, passenger will be responsible for his own hotels/lodge/meals and other expenses. Neither sonata travels India Pvt. Ltd. Nor the participating suppliers/hotels will be responsible for the additional expenses. Under no circumstances we should be held responsible for weather conditions.

Group departures
Group departures are subject to minimum passenger numbers and sonata travels India Pvt. Ltd. Have the right to cancel, amend, offer alternative tours, or refunds to clients should the minimum number not be attained.

Passport and visa
A valid passport is required for all international travel. Separate visas are required to enter India, Nepal, Tibet and Bhutan. Sonata travels India Pvt. Ltd. will not accept responsibility for passengers who fail to obtain correct travel documents.

General health requirements
International touring can involve a considerable amount of walking on uneven surfaces and stair climbing. To take full advantage of the itinerary it is important that all tour participants have a level of physical fitness that allows them to take part in all activities, without the need of assistance from others. In addition, we recommend that travelers seek advice from a medical practitioner regarding current health requirements, if any, for the countries to be visited.

Consular advice
Please consult the official travel advice issued by the foreign affairs department of your country. We recommend that you review this information both prior to making a booking and again prior to departure.

Gestures
Some of the Indian gestures and body language can be initially confusing to Westerners. There is a "figure of eight" waggle of the head, which generally means "okay" or "yes". For example, if you are bartering for items at a local bazaar and the clerk gives you this expressionless waggle of the head, it means you have a deal (and you've likely done a good job bartering). In addition, when handing something to someone in India, it is proper etiquette to use your right hand. This is especially important at meals, when passing food, etc. Even if you are left-handed, you should always use your right-hand for accepting or passing food to others, shaking hands, etc. In India, toilet functions are performed solely with the left hand (a good practice to remember!), so the left hand is not used for passing food, etc.

Not included in tour price
The tour price does not include travel insurance, passport and visa fees, excess baggage charges, gratuities, laundry, phone calls and other communication costs, drinks, meals not listed in the itinerary, and all items of a personal nature.

Travel and accommodation
All forms of transportation and accommodation are provided by independent third parties, and standards and conditions may vary from what has been quoted. Sonata travels India Pvt. Ltd. has no control over such changes and makes no guarantee regarding this. Should any independent third party, service provider, hotelier or carrier cancel services or provide different services to those expressly mentioned by sonata travels, the client agrees to have no claim or cause of action whatsoever against sonata travels. All vouchers and tickets are issued subject to the terms and conditions specified by the suppliers and all services are subject to the laws of the country where the services are provided.

Service guarantee
Sonata travels India Pvt. Ltd. Guarantees that the client obtains the travel, accommodation and other associated services contracted by the client. When presented with clear evidence that services paid for were not provided to the client that resulted in subsequent changes, delays, loss of services later in the planned itinerary, and it is proven that such altered services were due to negligence or willful mismanagement by sonata travels India Pvt. Ltd. Employees, then sonata travels, at its sole discretion, will determine the appropriate recovery action and/or compensation to be paid to the client. This will vary upon the circumstances but will be no less than the minimum cost required to recover from an element of failed service (paid to the client direct or to the ground operator responsible for correcting the situation) through to, but not exceeding, a full repayment to the client of the full cost paid by the client in the event of major disruption to contracted services whereupon it was impossible for the clients to continue with the contracted arrangements at all.

Disclaimer
Notwithstanding the service guarantee above, sonata travels India Pvt. Ltd. And the client(s) understand the booking conditions described herein have been read and accepted by the client(s). Sonata travels India Pvt. Ltd. Accepts no responsibility for any accident, damage, loss, injury, sickness, death, cancellation, delay, detention, deviation, substitutions or other unforeseen event unless caused expressly by the negligent or willful act of itself or its employees. Every endeavor has been made by sonata travels India Pvt. Ltd. To ensure that all services are accurate at the time of final payment and sonata travels India Pvt. Ltd. Shall not be under any obligation or be liable to any person for any loss or damage suffered as a result of an inaccuracy or misdescription contained herein; or which may arise as a result of any changes in or withdrawal of any price, detail or service appearing herein due to circumstances beyond it's direct control due to the actions or failures of third party carriers, sub-contractors, governments bodies, military or terrorist actions.

Governing law
This conditions and each term shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation here to shall be subject to the exclusive jurisdiction of the courts of new Delhi.